Anti-Spam Policy
Our commitment to maintaining ethical, permission-based communications across all Cortiqa services and platforms.
1. Introduction
This Anti-Spam Policy describes Cortiqa's position on unsolicited communications and outlines the standards we uphold internally, as well as the obligations we place on all users of our platform. At Cortiqa, we believe that meaningful communication requires mutual consent.
Policy Statement
Cortiqa maintains a zero-tolerance policy toward spam. Violations may result in immediate account termination and legal action where applicable.
2. Definition of Spam
For the purposes of this policy, "spam" is defined as any unsolicited, unwanted, or irrelevant communication sent in bulk — typically for commercial, deceptive, or fraudulent purposes — without prior verifiable consent from the recipient.
Bulk Messages
Unsolicited promotional emails, texts, or direct messages sent at scale.
Automated Abuse
AI-generated fake reviews, ratings, comments, or social media interactions.
Phishing Attempts
Deceptive messages designed to extract personal information or credentials.
Contact Harvesting
Collecting contact information through scraping, purchasing, or unauthorized means.
3. Our Commitments
Cortiqa adheres to the following operational standards to ensure all communications originating from our platform meet the highest ethical benchmarks.
Permission-Based Communication
We only contact users who have provided active, verifiable consent.
One-Click Unsubscribe
Every marketing communication includes a clear, functional opt-out mechanism.
No Third-Party List Acquisition
We never purchase, rent, or trade contact lists from external sources.
Active List Hygiene
We continuously clean and maintain our contact databases to remove inactive or unsubscribed addresses.
4. User Obligations
All users of the Cortiqa platform are bound by the following rules regarding electronic communications. Violations will result in enforcement actions.
No Bulk Spam
Mass unsolicited emails, messages, or automated outreach are strictly prohibited across all Cortiqa services.
Permission Only
Communications may only be sent to users who have explicitly opted in through a verifiable consent mechanism.
Clear Opt-Out
Every marketing communication must include a functional, one-click unsubscribe mechanism.
No Harvesting
Scraping, purchasing, or otherwise acquiring email lists from third-party sources is forbidden.
Important Notice
"The AI generated it" is not a valid defense for spamming. Users assume full legal responsibility for all outputs generated through the Cortiqa platform.
5. Regulatory Compliance
Cortiqa's anti-spam practices are designed to comply with applicable anti-spam legislation across all jurisdictions in which we operate.
| Regulation | Jurisdiction | Status |
|---|---|---|
| Information Technology Act, 2000 | India | Compliant |
| CAN-SPAM Act | United States | Compliant |
| General Data Protection Regulation | EU / EEA | Compliant |
| TRAI Regulations | India | Compliant |
6. Enforcement
Violations of this Anti-Spam Policy may result in the following actions, applied at Cortiqa's sole discretion:
- Immediate suspension or termination of your Cortiqa account.
- Reporting the violation to relevant regulatory authorities.
- Pursuit of legal remedies, including claims for damages.
- Permanent blacklisting from all Cortiqa services.
7. Reporting Spam
If you receive unsolicited communications from a Cortiqa user or believe someone is using our platform to send spam, please report it immediately.
abuse@cortiqa.com
Response Time
Within 48 hours
By using Cortiqa's services, you acknowledge that you have read, understood, and agree to comply with this Anti-Spam Policy. Cortiqa reserves the right to update this policy at any time. Continued use of our services following any modifications constitutes acceptance of the revised policy.
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