Privacy Policy
How Cortiqa collects, uses, stores, and protects your personal information.
1. Introduction
This Privacy Policy explains how Cortiqa ("Company," "we," "us," "our") collects, uses, stores, protects, and shares your personal information when you use our AI-powered products, services, websites, applications, and platforms.
This policy applies to all Cortiqa websites, mobile applications, AI tools, APIs, and communication channels.
By accessing or using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Who We Are
Cortiqa is the data controller responsible for your personal information under applicable data protection laws.
| Company Name | Cortiqa AI |
| Type | Artificial Intelligence Company |
| Privacy Contact | privacy@cortiqa.com |
| Website | www.cortiqa.com |
3. Definitions
The following terms have specific meanings when used in this Privacy Policy:
| Term | Definition |
|---|---|
| Personal Data | Information that identifies you directly or indirectly (e.g., name, email, IP address). |
| Sensitive Data | Special categories of data including financial information, biometrics, and health data. |
| Processing | Any operation performed on personal data, including collection, storage, use, and deletion. |
| Data Subject | You — the individual whose personal data is being processed. |
| AI Input Data | Prompts, queries, files, and other content you provide to our AI systems. |
| AI Output Data | Content and results generated by our AI systems in response to your inputs. |
4. Information We Collect
4.1 Information You Provide
We collect information you provide directly when using our services:
Account Information
Name, email address, phone number, profile picture, and account credentials.
Payment Information
Billing address, payment method details processed through secure payment providers.
AI Interactions
Prompts, queries, uploaded files, images, and other content submitted to our AI systems.
Communications
Messages sent to our support team, feedback, and survey responses.
4.2 Information Collected Automatically
When you use our services, we automatically collect certain technical information:
- Device information (operating system, browser type, device model, hardware identifiers).
- Log data (IP address, access times, pages visited, referring URLs, error logs).
- Usage data (features used, interaction patterns, session duration).
- Location data (approximate location derived from IP address).
- Cookie and tracking data (as described in our Cookie Policy).
5. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- Creating and managing your account
- Providing AI-powered services and generating outputs
- Processing payments and subscriptions
- Responding to support requests
Improvement & Security
- Analyzing usage to improve our services
- Training and improving AI models (with appropriate safeguards)
- Detecting and preventing fraud and abuse
- Maintaining security and system integrity
What We Do Not Do
- We do not sell your personal data to third parties.
- We do not share data with advertisers without your consent.
- We do not train AI models on identifiable personal data without explicit permission.
- We do not profile users for discriminatory or unethical purposes.
6. AI Data Practices
Given the nature of our AI services, we maintain specific policies regarding AI-related data:
Model Training
Only anonymized and aggregated data is used for model improvement. You can opt out of having your data used for training at any time through your account settings.
Input Retention
AI inputs (prompts and uploads) are retained only as long as necessary to provide the service, unless you choose to save conversation history.
Enterprise Data
For enterprise customers, data is not used for model training by default and is processed within dedicated, isolated environments.
Output Ownership
Subject to our Terms of Service, you retain rights to outputs generated from your inputs, though outputs may be subject to certain limitations.
7. Cookies and Tracking
We use cookies and similar tracking technologies to operate our services. For detailed information, please refer to our Cookie Policy.
| Type | Purpose | Required |
|---|---|---|
| Essential | Authentication, security, and core functionality | Required |
| Functional | Language preferences and user settings | Optional |
| Analytics | Usage analysis and service improvement | Optional |
8. Data Security
We implement robust technical and organizational measures to protect your personal information:
Encryption
Data is encrypted at rest (AES-256) and in transit (TLS 1.3).
Access Controls
Role-based access with minimal privilege principles.
Monitoring
24/7 security monitoring and intrusion detection systems.
Auditing
Regular security audits and penetration testing.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@cortiqa.com. We will respond within 30 days.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Privacy Team
privacy@cortiqa.com
Data Protection Officer
dpo@cortiqa.com
By using Cortiqa's services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, you must discontinue use of all Cortiqa services.
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